薪资:面议
工作地点:台湾 | 新加坡
Shopee蝦皮(台灣分公司):1000人以上
- Design, conduct and analyze quantitative/qualitative studies to understand user behavior and identify opportunities for improving buyer/seller experience. - Gather and analyze VOC (e.g. NPS, app review...etc) to identify customer pain points and investigate the potential root causes. - Prepare reports and presentations to synthesize findings, generate actionable insights. - Collaborate closely with stakeholders in cross functional teams to drive improvement initiatives. |